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Tekla BIMsight support

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open files issues tekla bimsight

Hi, since i register and connect to tekla Bimsight, the soft refuse to open my files. When i disconnect it works! it's written a problème of path to my files. Can you help me? Thanks

Answers to this question

0 votes

Are you able to view the models if you open Bimsight first and then open it from inside the software?

0 votes

no i am not able to open at all, error path message, sofware close or open. it was really working well before i register the sofware. weird because it didnt install anything else. When i uninstall and reinstall it without register it works!!

0 votes

Hi Guillaume, Could you tell me your user account name on the Windows machine? It's possible that it has characters that Tekla BIMsight is not supporting. Also, could you add the image of the error message here? Best regards, Marko Myllymaa

+1 votes

It's working, we change the user account name of Tekla Thanks

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