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Problem with Uploading of TEKLA Model

Good morning, i have problems with the viewing of TEKLA Model. Everytime, i upload the file (.IFC) in the software, but i'm not able to view it and, checking if the uploading has been completed in a correct way, i see that file size is 0 MB, clear sign that something went wrong. How is it possible to solve this situation? Thanks and best regards

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